so frustrated. password reset not working. - Guild Wars Forums

tonypham · Jun 16, 2010, 06:53 PM // 18:53

i decided to return back to my guild wars account, but for some reason my old password won't work. i did a password reset and got a new password to my email but i still can't login. the only thing i can think of is maybe i'm not answering the security question correctly, but i'm 99% sure i have the right playername. any ideas?

mystic rains · Jun 16, 2010, 08:36 PM // 20:36

Look and see if you have any screen shots in the folder that may have your old player names listed.

**cosyfiep** · Jun 16, 2010, 09:08 PM // 21:08

make sure your character name is both names (like john doe, not just john)...many people forget to use their characters complete name

tonypham · Jun 17, 2010, 12:19 AM // 00:19

what was the format for the names? i thought you could have one word names?

Dawn Angelheart · Jun 17, 2010, 12:33 AM // 00:33

Quote:

Originally Posted by tonypham

what was the format for the names? i thought you could have one word names?

No, 2+ word names.

tijo · Jun 17, 2010, 12:55 AM // 00:55

You could write the name with spaces between letters though, so maybe you wrote the name in this manner in order to use "1" name only. Hope this helps. Screenshots and friends playing GW are the best option though

Jun 16, 2010, 06:53 PM // 18:53	#1
tonypham Pre-Searing Cadet Join Date: Jun 2010	so frustrated. password reset not working. i decided to return back to my guild wars account, but for some reason my old password won't work. i did a password reset and got a new password to my email but i still can't login. the only thing i can think of is maybe i'm not answering the security question correctly, but i'm 99% sure i have the right playername. any ideas?

Jun 16, 2010, 09:08 PM // 21:08	#3
cosyfiep are we there yet? Join Date: Dec 2005 Location: in a land far far away Guild: guild? I am supposed to have a guild? Profession: Rt/	make sure your character name is both names (like john doe, not just john)...many people forget to use their characters complete name __________________ where is the 'all you can eat' cookie bar?

Jun 17, 2010, 12:55 AM // 00:55	#6
tijo Jungle Guide Join Date: Feb 2007 Location: Montreal Guild: [CDDR] Profession: R/	You could write the name with spaces between letters though, so maybe you wrote the name in this manner in order to use "1" name only. Hope this helps. Screenshots and friends playing GW are the best option though Last edited by tijo; Jun 17, 2010 at 12:59 AM // 00:59..

Jun 16, 2010, 08:36 PM // 20:36	#2
mystic rains Academy Page Join Date: Mar 2009	Look and see if you have any screen shots in the folder that may have your old player names listed.

Jun 17, 2010, 12:19 AM // 00:19	#4
tonypham Pre-Searing Cadet Join Date: Jun 2010	what was the format for the names? i thought you could have one word names?